Custom Order Policy

  • Any product that is specifically ordered for a customer is considered a custom order.
  • Custom order sales are final.
  • All custom order sales must be accompanied by a 50% non-refundable deposit.
  • The customer is responsible for all measurements and colour variations.
  • Colour and/or shade variance may occur when custom ordering. These variances can be due to different dye lots or other reason. 

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