Phone: 519-578-9663

Installation & Services

A Full-Service Company

Rest assured that we can help with as little or as much of the process as you desire—from selection, to parts sourcing, full installation, and servicing.

Our Installation Process—What to Expect

(Timeline: 2-3 weeks.)

Generally, You can expect to see your new fireplace or appliance installed within 2-3 weeks of your product selection.

Here’s a general understanding of what to expect when you purchase a fireplace or other appliance requiring installation with us:


As a full-service company, our permanent staff of certified technicians and gas-fitters is available to install:


  • Fireplaces: Natural gas, propane, electric, wood-burning, and pellet-burning.
  • Natural Gas Appliances: Cooking ranges, dryers, space heaters, and other gas appliances (with the exception of furnaces).


  • Barbeques & Outdoor Kitchens: Natural gas, propane, electric, charcoal, and wood-burning.
  • Outdoor Fireplaces & Firepits: Natural gas, propane, and wood-burning.
  • Pool heaters: Natural gas, propane, and electric.


To provide you with the quickest, most reliable service possible, we offer maintenance and warranty service on all products we sell, as well as maintenance on all other makes.


Do you require a particular part for your fireplace or barbeque? We can help. Please complete our online “Request a Part” form.

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396 Victoria Street North, Kitchener, Ontario, N2H 5E6

Woodburner Store Map Location